FAQ
-
I'm planning an event, but I'm not sure where to start?
That’s no problem! What type of an event are you planning? Regardless of what type of event you are looking for, we can help! Our galleries (Wedding, Corporate/NonProfit, or other Special Event) may be helpful for ideas.
After that, an Initial Consultation in the Store or a Phone Consultation is the best place to start! Schedule any of of those here. Those appointments are event type specific, so please take a look at the description of each appointment type!
-
Do you have a Showroom to see everything?
Yes! We have a styled showroom with a large variety of our inventory on display for you to see. Our showroom is open to view during our normal business hours without an appointment. However, we do always suggest scheduling an appointment to ensure we have a designer on hand to answer any questions you may have. You can view our showroom hours on our Contact Us page.
We are located at 711 Mike McCarthy Way, Green Bay
This is also the location you will Pickup from! Click Here for Pickup & Drop Off Times/Details.
-
When should I book? And what do I need to be able to book?
This is the most difficult question to answer! At Ruby Design, we do a TON of events, but because of that - our resources are limited - so as soon as you are ready to get on our calendar - let’s chat! The sooner you are able to come in, the more options you have - both with items and services. Although we have a lot of inventory, we do a lot of events - so as soon as you have your date and venue - we suggest heading our way!
For retail customers, a signed contract and 50% retainer payment is required to secure your order. This can be done electronically via email or in-person during your initial consultation. For business or corporate customers, requirements may vary and will be communicated to you upon placing your order.
-
Do you have pricing for all of your items and services?
Well, yes and no! You can find all of the pricing for items here… but, services get a bit more challenging. Because our services are dependent on what items, how much time do we have, where are we going, and a thousand other things - it’s best to reach out to our team to learn more about services. You can also add them to your quote (and we’ll adjust that quote to be tailored to your specific service needs).
-
What kind of events do you do?
In short, all of them. Well, maybe not ALL of them, but a heck of a lot of them! So, anything from an evening dinner party at home to a Gala of 1,000 people - we are here to help. We Design, Create, Curate, Setup, Takedown, and Help as much as we can can all along the way! Reach out to us with your event type, and let’s get started creating an amazing special event!
-
This FAQ page is great, but I have more questions!
I have Event Specific Questions, how do I learn more? Reach out to us! We love to chat with current and prospective clients! You can get Event Type specific questions through our Event Pages. You can reach us on our Contact Us page - which offers all of our contact info - Socials Info, Chat, Email, Phone number and a ton more!